Privacy Policy

TFA Flight Academy

At TFA Flight Academy (hereinafter referred to as "TFA," "we," "us," or "our"), we take the privacy of our visitors and students very seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard any personal information you provide to us through our website (the "Website") and during your interactions with TFA Flight Academy.

Information We Collect:

We collect various types of information from visitors and students through the Website and during your enrollment in our flight training programs. This information can be categorized as follows:

Personal Information:

  • Information you provide directly: This includes information you submit through our website forms, such as your name, contact information (email address, phone number), mailing address, emergency contact information, and date of birth. You may also provide us with details regarding your prior aviation experience, educational background, and career aspirations.

  • Information collected during enrollment: When you enroll in a flight training program, we collect additional information necessary for program completion and regulatory compliance. This may include your FAA medical certificate number, student pilot certificate number (if applicable), and academic transcripts (if required for specific programs).

  • Payment information: If you choose to enroll in a flight training program, we will collect payment information such as your credit card or debit card details. We utilize secure third-party payment processors to handle these transactions, and we do not store your full credit card information on our servers.

Non-Personal Information:

  • Automatically collected information: When you visit our Website, we automatically collect certain non-personal information using cookies and other tracking technologies. This may include your IP address, browser type, operating system, referring URL, pages visited on our Website, and the time spent on those pages. This information helps us understand how visitors interact with our Website and allows us to improve its functionality and user experience.

  • Aggregated data: We may anonymize and aggregate non-personal information collected through the Website and flight training programs. This aggregated data does not identify any individual user and is used for internal analysis and to improve our services.

How We Use Your Information:

We use the information we collect for the following purposes:

  • To provide and manage your flight training program: We primarily use your information to process your enrollment application, deliver your chosen flight training program, and maintain accurate records of your progress.

  • To communicate with you: We may use your contact information to send you program updates, important announcements, logistical details related to your training, and marketing communications about our services (with your consent).

  • To personalize your experience: We may use your information to personalize your experience on our Website and tailor content or promotions based on your interests or previous interactions with TFA.

  • To improve our services: We use non-personal information to analyze trends, understand user behavior on our Website, and improve the overall functionality and user experience of our services.

  • To comply with legal and regulatory requirements: We may use your information to comply with applicable laws and regulations, such as responding to legal requests from law enforcement or aviation authorities.

Sharing Your Information:

We will not share your personal information with any third party without your prior consent, except in the following limited circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating the Website and delivering our flight training programs. These service providers are obligated to maintain the confidentiality of your information and use it only for the specific purposes we have outlined.

  • Aviation Authorities: We may share certain information with aviation authorities, such as the Federal Aviation Administration (FAA), as required by law or regulations.

  • Legal Matters: We may disclose your information if we believe in good faith that such disclosure is necessary to comply with the law, protect our rights or property, or to ensure the safety and well-being of ourselves or others.

Your Choices and Rights:

You have certain choices and rights regarding your personal information:

  • Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccuracies.

  • Data Deletion: You may request deletion of your personal information, subject to certain legal and regulatory requirements.

  • Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking Technologies:

The Website uses cookies and other tracking technologies to collect non-personal information as described above. You can configure your browser to disable or manage cookies, but please note that disabling cookies may limit your ability to use certain features of our Website.

Data Security:

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We

Data Security (Continued):

We utilize secure server protocols and industry-standard security practices to safeguard your information. However, no website or internet transmission can be guaranteed to be 100% secure. As a result, we cannot guarantee the absolute security of any information you transmit to us.

Children's Privacy:

Our Website and flight training programs are not directed towards children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our records.

Links to Third-Party Websites:

Our Website may contain links to third-party websites that are not operated by TFA. We are not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party website you visit before providing any personal information.

Changes to this Privacy Policy:

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the revised Privacy Policy on our Website. Your continued use of the Website and our services following the posting of any revised Privacy Policy signifies your acceptance of the changes.

Contact Us:

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us at:

TFA Flight Academy [Insert Address] [Insert Phone Number] [Insert Email Address]

We are committed to protecting your privacy and will respond to your inquiries promptly.

International Transfers:

TFA Flight Academy is located in the United States. If you are located outside of the United States, your information may be transferred to, processed in, and stored in the United States. The data protection laws in the United States may be less stringent than the laws in your country. By using our Website or enrolling in our flight training programs, you consent to the transfer of your information to the United States.

Retention of Your Information:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may be required to retain certain information for legal or regulatory compliance purposes.

Dispute Resolution:

If you have any concerns regarding our handling of your personal information, you may file a complaint with us. We will investigate your complaint and attempt to resolve it in a timely manner. If you are not satisfied with our response, you may also have the right to file a complaint with the relevant data protection authority in your country.

Entire Agreement:

This Privacy Policy constitutes the entire agreement between you and TFA Flight Academy regarding the use and disclosure of your personal information.

California Residents (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act of 2018 (CCPA). These rights include the right to:

  • Know what categories of personal information we collect and use about you.

  • Know the source of the personal information we collect about you.

  • Know the purpose for which we use your personal information.

  • Access your personal information.

  • Request deletion of your personal information.

  • Opt-out of the sale of your personal information (we do not sell your personal information).

You can exercise your CCPA rights by contacting us using the information provided in the "Contact Us" section above.

Nevada Residents

If you are a Nevada resident, you have the right to opt-out of the sale of certain covered information. We do not currently sell your covered information, as defined by Nevada law. However, if we decide to do so in the future, we will provide you with a mechanism to opt-out of such sale.

We hope this Privacy Policy provides a clear and comprehensive explanation of how we collect, use, and protect your personal information. If you have any further questions, please do not hesitate to contact us.

 

Your Rights and Safeguarding Your Information at TFA Flight Academy

At TFA Flight Academy, transparency and trust are paramount. We understand the importance of safeguarding your personal information and empowering you with control over your data. This section delves deeper into your rights and the measures we take to ensure the security of your information.

Your Control Over Your Information

We recognize your right to access and manage your personal information entrusted to us. Here's how you can exercise this control:

  • Access and Correction: You have the right to request access to the personal information we hold about you. This allows you to verify the accuracy of the data and ensure it's up-to-date. If you find any discrepancies, you can request corrections. We will make reasonable efforts to comply with your request promptly.

  • Data Deletion: In certain circumstances, you may have the right to request deletion of your personal information. This right is subject to certain legal and regulatory requirements. For example, we may be unable to delete your information if it's necessary to comply with record-keeping obligations.

  • Marketing Communications: We respect your preferences when it comes to receiving marketing communications. You have the option to opt-out of receiving marketing emails or other promotional messages from TFA Flight Academy. Simply follow the unsubscribe instructions within our emails or contact us directly. We will promptly remove you from our marketing communication lists.

Exercising Your Rights:

To access, correct, or delete your personal information, or to opt-out of marketing communications, please contact us using the information provided in the "Contact Us" section of this Privacy Policy. We will respond to your request within a reasonable timeframe, typically within 30 days.

Data Security: Our Commitment to Protecting Your Information

We take the security of your personal information very seriously. We have implemented robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure Server Protocols: We utilize industry-standard Secure Sockets Layer (SSL) technology to encrypt data transmissions between your device and our servers. This encryption helps safeguard your information during any online interactions with TFA Flight Academy.

  • Access Controls: We restrict access to your personal information to authorized personnel who have a legitimate business need to access it.

  • Regular Security Reviews: We conduct regular security reviews and assessments to identify and address any potential vulnerabilities in our systems.

  • Data Retention Policy: We maintain a data retention policy that outlines the criteria for how long we retain your personal information. This policy helps ensure we only retain data for as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

Your Role in Data Security:

While we take all reasonable precautions to protect your information, it's important to remember that complete security cannot be guaranteed for any internet-based system. Here are some steps you can take to help us protect your information:

  • Create a Strong Password: When creating an account on our website or any online platform, choose a strong and unique password that is difficult to guess.

  • Beware of Phishing Attempts: Phishing emails often try to trick you into revealing personal information. Be cautious of emails that appear to be from TFA Flight Academy but request sensitive information. We will never ask for your password or other sensitive information through email.

  • Keep Your Information Up-to-Date: Please inform us of any changes to your contact information or other personal details to ensure the accuracy of our records.

Conclusion:

At TFA Flight Academy, building trust and safeguarding your privacy are fundamental principles. We are committed to protecting your personal information and providing you with the necessary tools to control your data. We encourage you to review this Privacy Policy periodically as it may be updated to reflect any changes in our practices or applicable laws.

Effective Date:

This Privacy Policy is effective as of April 28, 2024.

Thank you for choosing TFA Flight Academy. We are committed to providing a secure and empowering learning environment where your dreams of flight can take off!